Are you Fired Up?

We have the privilege of being able to talk to a marvellous human being like Shivaram Kumar because Manipal sponsored him. Some time back, when we were in the middle of a seemingly bad situation (there are actually no emergencies in our business), Manipal connected a couple of us to Kumar. Happy go lucky that Kumar is, he is astoundingly sharp with an intuition which is unbelievably strong. With just our tones of saying hello he guessed our state of mind. Before we could explain the situation to him, he said "...hold on...hold on...I have a question for you guys....are you fired up?". We couldn't understand where this question came in the middle of a very serious topic. We said a muted "yes, we are" and wanted to continue but he just wouldn't listen. The only question he kept repeating is "Are you really fired up?". Finally after 3-4 times we got it a little bit and then he said "....guys...the situation is not important....what is important is your attitude...with the attitude that you guys have right now, there is no way you can anyways find a solution...". We needed no more answers and solutions from him. He answered a question with a question and finished all our questions. Brilliant!!!